In this Smart Money with Alishia Seckam interview, Discovery Bank CEO Hylton Kallner discusses the importance of reaching one million clients. Kallner joined Discovery in 1996 as a key player in various marketing, actuarial, and strategic projects, before becoming the company’s Chief Marketing Officer in 2006. Kallner was appointed to his current position as Discovery Bank CEO in 2021 and, since then, has leveraged his extensive experience with and understanding of Discovery’s shared-value business model to drive growth at the Bank. In this Smart Money interview, Kallner discusses Discovery Bank’s massive growth – which has seen it pass one million clients. He reveals when he believes the bank will become profitable, before outlining the new offerings the Bank has launched over the last year. Kallner then discusses how Discovery Bank’s shared-value model provides better experiences for clients – noting how well Vitality Travel is performing. He also unpacks how the Bank is progressing towards its goal of democratising private banking services and the significance of the Ask Afrika Orange Index survey that found Discovery Bank was the clear favourite among respondents. Kallner concludes the interview by outlining the bank's goals for 2025.